Siebel CRM

Get the best business analytics solution to achieve end to end visibility of organizations business processes.

The world’s most complete Customer Relationship Management (CRM) solution, Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth.

With the acquisition of Siebel’s leading CRM solutions, Oracle now offers a complete, complementary, world-class set of customer-centric applications.

Oracle Siebel CRM offer the most comprehensive business analytics solutions available today, giving business executives and managers the ability to monitor, analyze, and act upon intelligence in real time while providing end-to-end visibility into company operations and financial performance.

PlatingNum Park Consulting has the set of highly skilled and experienced Siebel CRM consultants, who can help and guide you with comprehensive business analytics solutions using Siebel CRM based solutions.

Let us help you to make customer centric applications.

Oracle’s Siebel Customer Relationship Management (CRM) enables organizations to transform the customer experience.

Siebel CRM delivers:

  • Comprehensive CRM capabilities
  • Tailored industry solutions
  • Role-based customer intelligence and pre-built integration
Siebel CRM can help you in the following domains:

  • Sales
  • Marketing
  • Contact Center and Service
  • Contact Center Infrastructure
  • CRM Technology
  • Oracle CRM On Demand Integration to Siebel CRM
  • CRM On Demand
  • Customer Data Integration
  • Quote & Order Capture
  • Self-Service and eBilling
  • Partner Relationship Management
  • BI Applications
  • Price Management
  • Social CRM
  • CRM Gadgets

Service Offerings

Siebel CRM practice at PlatingNum Park Consulting is well established and leverages our vast experience across various industry verticals. We offer industry specific Customer Relationship Management (CRM) solutions to our customers and have proved our expertise in several Siebel implementations. Our support model can help organizations by:

  • Supporting and enforcing business and IT processes
  • Lowering support costs
  • Supporting and enforcing business and IT processes
  • Lowering support costs
  • Preserving knowledge assets
  • Enforcing quality standards

Some of the benefits that we have delivered to customers include:

  • Improved quality of service to end customers
  • Reduced costs by 40%
  • Increased responsiveness to end customer

Frequently asked questions

Q: How efficient is your CRM service?
A:
We have a dedicated support team to provide 24 X 7 supports to our clients.

Q: How can we maximize our client support using Siebel CRM?
A: It requires a lot of expertise to configure the product and maximize the support. Our expert consultant can help you configure the product and provide continuous support.
Q: Where are your support consultants physically based?
A:
Our support consultants are spread across all major locations to help our clients

Q: Can you provide customize support to meet our business requirement?
A: Yes, we have a dedicated team of consultants who are having expertise in custom solutions. So they will understand your requirement and provide the best solution.

Q: What documentation can we expect?
A: All tasks are done with complete written document. We provide soft copy and also the hard copy to our clients. This helps our client to track any issues regarding our services and offerings.

Q: What are your payment terms?
A: We charge after work has been completed and verified by the client. Then you are in possession of our documentation and payment is due within 30 days of the invoice date. The terms and conditions vary depending upon the type of services requested by you.

Q: What are your credentials?
A: We are in consulting for a number of years and our increasing list of satisfied clients are our credentials. References are available on request.

Q: What kind of quality can we expect?
A: Quality is our first priority. We understand our client’s business and offer them best practices in the industry.

Q: Do you provide warranties for the work done?
A: Yes, We provide warranty and it varies with the type of services. Our continuous support during warranty period is best in the industry and it is completely hassle free.

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